Rochelle Oak High Chair Tray & Hardware
- Protects Rochelle Oak high chairs
- Slides onto high chair
- Protects the non toxic finish of the high chair
- s a must have accessory for protecting Rochelle high chairs made of oak
- Hardware keeps everything in place
Product Description
The Oak High Chair Tray is needed to protect the lovely finish on the Rochelle Oak High Chair. It protects from any spilling or other things that occur on a standard tray. The Child will love that he can spill and the parents will love that it is protected. The hardware keeps everything in place.
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Rochelle Oak High Chair Tray & Hardware
- Baby Product: 0 pages
- Publisher: Rochelle
- Label: Rochelle
- Studio: Rochelle
- Average Customer Review:
 based on 1 reviews
- Sales Rank in Baby: #33230
Avg. Customer Review:
3 of 3 people found the following review helpful:
Customer Rating:
Summary: Baby Age 2006-11-06
Comment: Let me start by saying, I am a very easy going consumer. I rarely complain about products, companies or customer service people. I realize how hard their jobs are and how many frustrated people they deal with... Allright...to the review:
I found the tray to be lovely, but NEVER rec'vd the hardware for the tray. In addition, the customer service at BabyAGE was terrible. The return policy is terrible. One needs "authorization to return" any item. Further, they DO NOT offer refunds, only store credit.
I tried to return the tray for a different color and had to speak to the one Customer Return Rep, who never answered her phone, in order to get"approval" to return the item. I spoke with several Customer Service Reps, who said they would take care of the matter, and would get the information to the their Returns Rep immediately. Every time I called to say it WAS NOT taken care of, they said they would fix the problem. They did not. In addition, they were rude and snappy on the phone, despite my constant over-politenss. I was, finally, able to get someone to approve the return almost 4 weeks later. When they rec'vd the tray, I was told they would not give me a credit b.c I did not return the hardware (the very hardware I never rec'vd). This resulted in several more attempts to reach the Returns Rep. (another 2 weeks). I was finally given a credit after threatening to report them to my visa card company for investigation. Even then, I was told I would receive a call back immmediately. I did not receive a call, but was sent an email with a store credit number, no explanation, just a number.
In short I will NEVER order from BabyAge again.
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Rochelle Oak High Chair Tray & Hardware
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