Customer Reviews
Average Customer Review
(12 customer reviews) 12 of 12 people found the following review helpful
A good design ruined by poor choice of material,
December 21, 2007 R. Chalmers (Maryland USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This would have been a great accessory for the Tripp Trapp chair were it not for the poorly-chosen material. Apparently, the baby rails sold in Europe are made of wood, whereas the ones available to the U.S. market appear to be some sort of melamine-like plastic. Although it seems very durable, it is surprisingly susceptible to cracking and chipping. We purchased ours about 6 months ago, and numerous small cracks have already developed along the front-facing edge. A small chunk has actually broken off, leaving a sharp-edged notch.
If enough customers report this problem to Stokke USA, maybe they will produce an improved version.
Follow-up (10/2008): Stokke replaced our baby rail with a new one. The new rail is tougher and seems unlikely to crack. Based on the new rail, I'd rate this product four stars.
7 of 7 people found the following review helpful
A must for the Tripp Trapp Chair,
December 3, 2007 Safety First Mom (NY, NY) - See all my reviews
Amazon Verified Purchase(What's this?)
I bought the Tripp Trapp high chair thinking that I could use it with my nine-month old with just the harness that the chair comes with. WRONG! The baby rail is essential otherwise babies flop into uncomfortable positions that they cannot extricate themselves from. It should be sold with the chair in my opinion.
7 of 8 people found the following review helpful
My Stokke baby rail broke,
July 30, 2008 E. Seep (NYC, USA) - See all my reviews
My Stokke baby rail broke. Please be aware before purchasing the Stokke Tripp Trapp high chair, that there are safer (and less-expensive) options out there. I thought I was giving my daughter the best by purchasing a "top-of-the-line" high chair, but I was really putting her in danger.
The flimsy, plastic baby rail which attaches to the seat of the chair via a think clip broke in half when my infant daughter leaned forward in the chair. My daughter then tumbled forward, hitting her head on the table in front of her and getting caught up in the harness. I do not think the baby rail was manufactured with the safety of children in mind, and I want to warn other parents before they make the same mistake.
Despite repeatedly calling and even sending pictures of the defective product, the company has refused to refund my purchase. When I called, the customer service representative mentioned that they have seen this happen on numerous occasions. So, why is this...Read more
